Pure Organic Spa
Work Schedule
Tuesdays/Wednesdays 8:45am-6:15pm
Thursdays 8:45am-7:15pm
Fridays: 8:45am-5:15pm
Saturdays: 8:45am-3:15pm
*Sundays and Mondays OFF
Description:
We are looking for an organized spa receptionist to provide customer and administrative support for our company. In this role, they will be required to greet and welcome clients, secure bookings, manage appointment schedules, process transactions and assist with sales and marketing. To ensure success as a spa receptionist, they should possess excellent organizational and marketing skills. Also should be able to remain calm in stressful situations and provide excellent customer service and support.
Responsibilities:
- Greeting and welcoming customers in a friendly and professional manner -Tending to customer needs, inquiries and complaints -Informing hair stylists and estheticians about customer appointments and requirements -Managing phone calls, emails, deliveries and inventory -Processing bookings and cancellations, managing appointment schedules -Ensuring that the reception area is kept clean and professional -Assisting with marketing and sales by providing customers with information on promotions, products and services -Processing transactions -Performing administrative tasks such as filing, updating records and logging transactions.
- Processing online sales
Requirements:
- High School Diploma
- Minimum of 1-year experience as a receptionist
- Proficiency in computer software and emails
- The ability to remain calm and professional in stressful situations
- Excellent customer service and skills
- Consistent professional presentation and pleasant demeanor
- Strong written and verbal communication skills
- Exceptional time management and organizational abilities
** Additional benefits beyond administrative include:
- Discounts on services and products for you
- Working in a health-minded environment
- Being a part of a fun-loving team
